“CELCOM ONLINE CUSTOMER SERVICE (OCS) SMARTPHONES LUCKY DRAW”
Frequently Asked Questions (FAQ)
1. I’m not a Celcom customer. Can I join this contest? This contest is open to Celcom customers only.
If you want to participate, sign up with a Celcom Plan now and register for a Celcom Online Customer Service account here https://bit.ly/2VpXGV8
2. Can all Celcom users join the contest? The contest is open to all Celcom Postpaid and Prepaid retail customers except for Celcom employees and their family members. If you still have not registered for Celcom Online Customer Service account you can do so here https://bit.ly/2VpXGV8
3. What will I get if I win? There will be 3 winners in this contest.
The prizes are: 1st winner: OPPO R17 PRO 2nd winner: OPPO F9 3rd winner: HUAWEI NOVA 3i
4. How do I join?
It’s easy, just follow the steps below!
Step 1: Register / Sign up at Celcom Online Customer Service (OCS) portal.
Step 2: Log in Celcom Online Customer Service (OCS) portal.
Step 3: Make Payment OR Reload (minimum reload of RM10) in Celcom Online Customer Service (OCS) portal within the contest period 14 – 31 January 2019
5. When is the deadline?
Contest ends at 11.59pm on Friday, 31 January 2019
6. Can I reload or make any payment NOT from OCS page to qualify in lucky draw?
No, reload must be using reload method at OCS using online payment. For payment, it must be made at OCS page to qualify.
7. What if I reload using PIN?
Reload via pin is not valid for this contest.
8. When will the winner be announced?
The winner will be in 14 February 2019 @ Celcom’s Community page.
9. Where should I collect the prize?
We shall contact the winner via phone call for the arrangement of prize collection.
10. Am I eligible to enter the contest even if I don’t live in Malaysia?
We are truly sorry, but this contest in only open for participants who are in Malaysia.
11. Will my details be shown in public once I join this contest?
Will my identity be compromised? We respect your privacy and your personal information remains private always. Only your name will be shown on Celcom Community page if you are the lucky winner.