celcom home wireless qouta renew.

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celcom home wireless qouta renew.

ok on december 2019 i used all my 150gb qouta and at end month i paid the bill.
what i want to complain is,why in god name celcom didnt renew qouta at early month(january2020,1st)? instead i need to wait for certain date for celcom to renew my qouta...yes i do called celcom customer service and they said my qouta will renew on 13.1.2020....now i need to wait 9 day for celcom to renew my qouta and here i am 0 qouta!!!
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Re: celcom home wireless qouta renew.

Maybe you don't know this.... But every Celcom account is set with a bill cycle date. So, your data & monthly charges will start/renew on that specific bill cycle date every month. For yours, it's probably every 13th of every month. The cycle is not set to 1st date of the month...

Also, you //can// purchase add ons if you really need data.