How to unsubscribe iFlix

Contributor *

How to unsubscribe iFlix

How to unsubscribe iflix if i didn’t have any iflix account?can somebody help and explain to me what should i do?

12 REPLIES 12
Guardian

Re: How to unsubscribe iFlix

Dear @Izzana2322

 

You can unsubscribe by going to iflix.com via your web browser, click MENU > My Account > My Subscription Plan > Stop auto-renewal subscription

Alternatively, you can email support@iflix.com and request to unsubscribe.

 

Hope this help you. TQ

Tan Tun DR Dato Sri Maharaja Abdul Cattus
Contributor *

Re: How to unsubscribe iFlix

But in my account don't have "My Subscription Plan".what should i do now?

Guardian

Re: How to unsubscribe iFlix

Dear @Izzana2322

 

I think you should email to iflix for this issue for further investigation.

 

I hope they get the solution for your issue.

 

Smiley Very Happy

Tan Tun DR Dato Sri Maharaja Abdul Cattus
Newbie **

Re: How to unsubscribe iFlix

Howvto unsubscribe iflix
Newbie **

Re: How to unsubscribe iFlix

Please unsubscribe my iflix ac i never apply for it
Newbie *

Re: How to unsubscribe iFlix

If i get this message 'RM0 Your iflix 1 month trial subscription has ended. To subscribe again@RM9/month, visit iflix.com or the app. Come back anytime!' It is mean my iflix war unsubscibe or not
Newbie *

Re: How to unsubscribe iFlix

Stop for auto renewed iflix
Guardian

Re: How to unsubscribe iFlix


@Nurtira00 wrote:
If i get this message 'RM0 Your iflix 1 month trial subscription has ended. To subscribe again@RM9/month, visit iflix.com or the app. Come back anytime!' It is mean my iflix war unsubscibe or not

Trial has ended, but you need to activate subscription again and pay to continue, so yes you have unsubscribed.

Highlighted
Contributor *

Re: How to unsubscribe iFlix

I got message from Celcom stated that, "RM0 Reminder: Your iflix monthly subscription will be auto-renewed on 27/03/2019 @RM9/month. To unsubscribe, visit iflix.com or the app." I already try to visit the website to unsubscribe but unable to find the unsubscribe button, I also uploaded the app to unsubscribe iflix but when I click > account > my plan, it shown this, "You're not on any subscription plan. Choose one to get in on the binge-watching action!". So now I'm confused, I really want to unsubscribe from iflix because I don't want to have additional charges on my account. Can you help me?