Bill overcharged

Newbie *

Bill overcharged

My phone number 0192008294 account no 170434369 has been billed RM 31.8 today despite I have made payment online twice which is on 4th Oct 18 I paid RM300 transaction no 86832417 and on 30th Oct 18 I paid another RM200  transaction no81522772  as I forgot that I have already done so.

I wonder if Celcom received my online payments as my other lines will reflect credit balance since I always pay in advance like this.

Would appreciate if you check and revert ASAP.

Thank you.

Special Contributor *

Re: Bill overcharged

@nizamdaud best to check with customer service about this