Go to Community home

Double charged - April 2020

Highlighted
Newbie *

Double charged - April 2020

Hi, my family & I celcom postpaid a/c got double charged issue also.

My family and I on First Basic 38 plan for decade now. The monthly amount is RM38.00. Our April 2020 bill has been charged double - RM76 without notice.

It is Celcom's duty to rectify this mistake.

Please take note our bill is due on 26 April 2020.

I do not wish to receive celcom interrupt SMS again. To remind me “ You have used more than 70% of your Credit Limit of RMxxx. For undisrupted service, please make payment soon or you can pay now through Celcom Click...”

Kindly look into this URGENTLY and reply to me.

Thank you.
Labels (1)
4 REPLIES 4
Highlighted
Newbie **

Re: Double charged - April 2020

same goes with me.. celcom please gives some respond on this matter..
Highlighted
Newbie *

Re: Double charged - April 2020

Same here, Celcom pls investigate lah.

So need pay or not?

Highlighted
Newbie **

Re: Double charged - April 2020

i have the same issue!!!

i paid 3 times in April as i was barred!!!!

it's annoying as i only have 1 number and i've got work to do using the number so i have to keep paying to unbarred it.

celcom really dissappoints me these days.

Highlighted
Contributor **

Re: Double charged - April 2020

Same here this is so getting on my nerve