Length Of Stay

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Length Of Stay

For example I’ve been using the same number for 4 years already. The 1st 3 years I’ve been using the 20GB plan, & last year I’ve upgraded to 40GB plan (which means I’ve started another 24 months contract), so how do you consider my LOS? Am I a >12 months existing customer, or >6 months <12 months existing customer?
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Guardian

Re: Length Of Stay

Hi Suranyzsa,

Length of Stay will be calculated since you register as a postpaid customer. It means you are existing customer more than 12 months.

Hope this answer your question Smiley Happy