Number terminated.

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Newbie *

Number terminated.

Good afternoon. I would inquire about my number that has been terminated. Is there any ways to get them back since that number is very important to me because it was linked to my bank account/etc.

1 REPLY
Special Contributor *

Re: Number terminated.

Hi @caseybryen,

I assume it is a prepaid number. If you have not being reloding for more than 50 days, it is considered not active and Celcom will terminate the number. No other way to undo this. My advice is for you to change all your bank accounts link to the number. You can contact Celcom to confirm;

 

"As this is an account specific issue, please contact our direct support agent as we will need to have your personal account related information. You may click on this link https://www.messenger.com/t/celcom for assistance. Alternatively you may also call 1111 and speak to one of our Customer Service Consultants."

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