I faced this problem since last Dec 2017, I cannot view my prepaid call usage.
I'm monitoring all the sudden something weird happend to my phone line, there's a unexpected charge being deducted from my credit since last Dec 2017. My RM40 prepaid credit now balanced RM0.53.... ? Just a few call from my Xpax lists.
Worst case scenario, I cannot view the call usage via Celcom online.. ? Something fishy is it ?
All I needs is, I want to know what being charged or deducted from my prepaid credit so I can make a necessary actions.
Solved! Go to Solution.
Hello, apa khabar @namza68,
Here is my tone of my advise, just walk in to your nearest Celcom branch/Bluecube natiowide to have a check on your issue. The frontliner will attend your queries easily.
Thank you Kennysii,
Of course I will go and meet them when ready..... At this moment I'm not dare to reload yet. I got another postpaid line as a main line...