Port in to celcom

Contributor *

Port in to celcom

Yesterday (7/1/2018), i signed postpaid plan which is first gold plus.

Today (8/1/2018), I successfully switched into celcom member.I download the apps and check the bill. Why my current billing period is from 18/12/2017 to 18/1/2018. Is it mean that i need to pay RM98 on 18/1/2018 which I havent use this plan within 1 month?

2 REPLIES 2
Special Contributor *

Re: Port in to celcom

Hi @gardenwhite,

Welcome to Celcom! The 18th is actually the assigned Bill Cycle for your plan. It's automated. You don't have to pay for the whole month. There will be a pro-rated monthly bill. Only thing is if I'm not mistaken, you will be charged a month bill in advance. 

 

Hope this will help 🤝

--
ιllιlı.ıl oǝɹǝʇsʞund@ //
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Guardian

Re: Port in to celcom

Hi @gardenwhite,

 

Thanks for your post and for switching to Celcom!

 

Since you've only recently switched, it means that you will be charged porate for the first month of your bill. The billing cycle period indicates when your billing cycle is, which in this case is the 18th. So every 18th of the month, your plan will be renewed.

 

Hope this helps! Smiley Very Happy