May I know the status of the case SR#:1-198735726706? I have been trying to email to 'firstname.lastname@example.org', but email was rejected.
Go to Solution.
I know this has been been resolved based on the tagging. Putting this here for future reference - DO NOT use this channel to follow-up or make any reports or complaints. This is a community forum. No 'live agent' on duty to response. What you can do is as per below;
"As this is an account specific issue, please contact our direct support agent as we will need to have your personal account related information. You may click on this link https://www.messenger.com/t/celcom for assistance. Alternatively you may also call Customer Care No: 1111 (local), *123# (abroad),+6019-6011111 (non-Celcom) & +603-72002222 (general line) and speak to one of our Customer Service Consultants."
Hope this will help, for future =)