Unknown billing

Newbie *

Unknown billing



i would like to inquiry on my phn number that being switch to another tel-com service.


i being change to another tel-com service few month ago, but today i received call said from celcom that i stil have pending bill to clear off.


being run through the detail in celcom acc - online. it show that i ahve new bill statement of last month September 2018.


but i alrdy switch to other tel-com & being active using the new tel-com service.


any one here faing same issue with me.


pls guild me.



Jimmy Chen

Special Contributor *

Re: Unknown billing

the best way is to get clarification from customer service directly. Smiley Happy