got a call from Celcom saying there's unpaid bills, is the call a scam?

Newbie *

got a call from Celcom saying there's unpaid bills, is the call a scam?

got a call from one guy, claimed himself as a Celcom rep, saying there's unpaid bills when I seriously made sure the bills are all paid (I have three numbers under my name, all the bills are settled, no tunggakan whatsoever)

I also constantly check on my Celcom Life app to monitor the bills, so I know my way.

 

but then suddenly i got this suspicious call from 03-7885 4999 claiming things.

is it a scam? or am i really missing out on my bills? 

 

 

2 REPLIES 2
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Special Contributor *

Re: got a call from Celcom saying there's unpaid bills, is the call a scam?

The safest way is not to believe in any callers like this. It's great that you always check your balance all the time and know your bills... If you still need to verify, it's best to always refer to Celcom customer service themselves. Smiley Happy

Newbie *

Re: got a call from Celcom saying there's unpaid bills, is the call a scam?

i also just get this kind of call
from hp number 010245 6250, say she from celcom, and i still got unbaid balance RM 150 need to pay, quite strange i already not used celcom near half year, now just said i got unpaid bill, **bleep**.
it truly i got unpaid bill, the celcom (still in contract) would'nt let me turn my line to U mobile right?
some more it truly got balance, why not say early, after around half year just say 😡