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COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

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Newbie *

COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

HI CELCOM,

 

I want to complaint about line or coverage in my hometown is getting slow wihtin 2 bar line or not have coverage while in my house. For your information, I live at Kampung Alor Pasir, Wakaf Bharu, near Wakaf Bharu town but still slow coverage or line. 3G or 4G line also cannot detect with my area.. I hope your company take a solution for this problem. Thank you for your attention..

16 REPLIES 16
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Special Contributor *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

Salam @ahmadrahimi93,

You need to be specific for this type of complain. They need to know your details. I would suggest to give them a call or FB message them. Make sure u have all the info ready. Normally Celcom's SOP is to ask if u have restart ur device, remove SIM card etc. Here's how to reach them; 

 

"As this is an account specific issue, please contact our direct support agent as we will need to have your personal account related information. You may click on this link https://www.messenger.com/t/celcom for assistance. Alternatively you may also call 1111 and speak to one of our Customer Service Consultants."

 

All the best!

--
ιllιlı.ıl oǝɹǝʇsʞund@ //
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Newbie *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

Celcom at my area house so bad.I just want play a game.I can't play a game like Call Of Duty Or Pubg Mobile.Please help me...
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Contributor *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

A
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Newbie *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

Dear Celcom team,

Today 26 Oct 2019 since 6am I notice NO signal/line/coverage at my area Bandar Nusarhu.  Now 12.45PM still NO signal/line/coverage. My mobile show SOS only.  Celcom coverage very bad since last week at Alam Budiman and Puncak Perdana area.  Your quick action needed otherwise we will switch to another telco operator.

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Contributor *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

line kat kg aku slow . lepastu tak stabil. semak laa. baru beli data pun sama jaa . aku nak line kat tempat aku coverage . secepatnya .
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Newbie *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

Celcom line for call and data also very bad here @AlamBudiman. Slow connecting & buffering while browsing
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Contributor *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

Hi Celcom team,

Sebelum Deepavali line Celcom kat tempat saya (Pangsapuri Rebana, Bandar Bukit Raja Klang)sentiasa 4G tapi selepas Deepavali line sentiasa H+, Tak tahu sbb apa tolong Celcom..Sy nak main Game Call Of Duty pun tak lepas...Dah la awek x da, Line internet pulak masalah..sedih tau Robot Sad

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Newbie *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

Hello.. I want to complaint about line is to slow in Perumahan penjawat awam KLIA, Nilai, Negeri Sembilan...
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Contributor *

Re: COMPLAINT ABOUT CELCOM LINE IS TOO BAD IN MY AREA

Update 1000 kali pon line macam **bleep** terpaksa kene on off data . Same je 3G/4G . Nak tanya , kau setiap malam update celcom ape yg baru? Line same je macam **bleep**, takpayah ada hati nak 5G la, macam sampah. Aku cadang nak stop contract dengan celcom ni buang duit aku je bayar bil . Nak tengok youtube pon kene on off data banyak kali