Hi good morning Miss @Fitraminhat ,
1) if your length of stay is between 3 to 12 months, an upfront payment of 3 months of " EasyPhone Monthly Fee only " will be collected.
2) if you are an existing customer for more than 12 months, upfront payment will be waived subject to the requirements and criteria. i.e: Good paymaster and no call bar within 3 months prior to registration for EasyPhone program. if theres a call bar history for the past 3 months, 3 x EasyPhone Monthly Fee will be collected or you can wait until your call bar history clear again.
hope this is helpful.