Unknown credit deduction

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Unknown credit deduction

I'm using prepaid. For a lot of times already, my credit gets deducted after I reload. I don't get any message or notification. Just that the next thing I know I have insufficient credit (when trying to make calls or buy internet) when I haven't used a single cent yet. Please help fix this problem...
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Guardian

Re: Unknown credit deduction

Hi @Irhash, It might be deduction from auto renewal of internet package, content and etc. Kindly call 1111 to get know more further about your issue. TQ