30GB Video Walla subscription starting 1st Jan 2020

Contributor **

30GB Video Walla subscription starting 1st Jan 2020

I've subscribed 30GB Video Walla addon yesterday.

Today at 1st January 2020, I can't see Video Walla part in Celcom Life app and customer portal. So I don't know my Video Walla balance and curious if daily data deducted when I watch video in YouTube.

Who have same issue?
3 REPLIES 3
Contributor ***

Re: 30GB Video Walla subscription starting 1st Jan 2020

Mine is missing too. I also subscribed to their 30GB VW just before their expiry date on 31st.

Just wait until your next bill cycle for the 30GB VW quota. For the time being, all video streaming are most probably deducted from our base quota.

You can also check your balance by sending sms "Bal status" to 28882.
Contributor **

Re: 30GB Video Walla subscription starting 1st Jan 2020

Ok, today the video walla balance part was appeared, but when I use YouTube, my daily data was deducted. 😡
Contributor ***

Re: 30GB Video Walla subscription starting 1st Jan 2020

Ah yes, mine suddenly back in the Life app too.

Well, just wait patiently until next bill cycle then.

My monthly bill cycle is on 8th every month. Six days left lol 😂