To whoever it may concern.
I am NewPhone customer currently holding Samsung S7 Edge
I was being informed that I would need to renew my contract should I would like to swap phone eventhough it is within 24 months.
Nevertheless, this clause was not mentioned and was not available in your T&C.
Pls confirm with picture on the clause that state that I would need to renew my contract if I would like to swap the phone.
hi @sim_127, we are sorry for the inconvenience. we have not specific tool were support us to send of picture or document to you related newphone program. we hope you like prepare your time go to Blue Cube for asking about this confuse case.
Have Nice Day