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Celcom don't let me port out!

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Newbie *

Celcom don't let me port out!

I'm celcom prepaid user I'm not a postpaid user.
So I doesn't owe celcom a single buck. But why when I go to digi store to request to port out.
They informed me that celcom had blacklisted me and i will not be able to port out from celcom until I settled with them.
A big question mark on my head.
What prepaid will be blacklisted? When I call to celcom they told me system down and unable to check on the moment.
What?
1 REPLY 1
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Moderator

Re: Celcom don't let me port out!

Hi @Giapriver

 

Could you PM us at our FB messenger ? We'll look into the matter and help you further.

 

Thanks!

Hope this helps

 

Izza

 

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