Emergency call

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Emergency call

Hi, sy punya line emergency since 3days ago. Could someone from celcom please check out the causes? my number 011--------?

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Celcom Team

Re: Emergency call

Hello, Apa khabar @Mike,

Good morning. As per checked in system, your number 011-------- are now disabled by Celcom due to no credit reload since last expired on 15/12/2017. For this case, please walk in to any nearest Celcom branch/Bluecube outlet to take back the prepaid number. And, for your info, any prepaid number are only can stand for 60 days grace period, the user must perform the transaction within the grace period of 60days. Good day ahead ya ...