How to activate simcard

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Contributor *

How to activate simcard

Hello. How to activate simcard that has been deactivated?
5 REPLIES
Active Contributor ***

Re: How to activate simcard

Hi @Mike,

Its a straight forward question but I think u will not get a straight forward answer 😅. First of all, we need to know what type of plan are u using? Is it Postpaid or Prepaid? 

 

Best is to contact Celcom directly below;

 

"As this is an account specific issue, please contact our direct support agent as we will need to have your personal account related information. You may click on this link https://www.messenger.com/t/celcom for assistance. Alternatively you may also call 1111 and speak to one of our Customer Service Consultants."

 

All the best! 

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Contributor *

Re: How to activate simcard

Hai..yeah i forgot to mention. Its prepaid and was deactivated due to inactive topup for 2 months
Contributor **

Re: How to activate simcard

Haha, if more than 2 months didn't perform any reload, I believe your number had been terminate by system and soon will be recycle. 

You wont able to re-active the simcard. 

Btw, you are advise to call 1111 first for double check are the number still active in celcom network. 

Hope this help.

Guardian

Re: How to activate simcard

Hi @Mike,

 

It's possible that the Prepaid line has been auto-terminated due to no top-up. Kindly refer to your nearest Blue Cube outlet or send a message to Celcom's official Facebook page HERE for any clarifications on your account status.

 

Hope this helps!

Active Contributor ***

Re: How to activate simcard

Hi @Mike,

Ok thats not good. You must forgot about it. From my experience, NO WAY you can re-activate it. Experienced it twice! The answer I get is almost the same. The number is already in the pool to be recycled. If the operator allow this to happen (re-activate), they will have many more coming in to re-activate. So better be direct and clear. No reactivation no matter what 😏

 

Sorry bro 🙏. Anyone can do bit of magic to help @Mike here?  

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ιllιlı.ıl oǝɹǝʇsʞund@ //