useless crap home wireless platinum. You see the speed, it’s no difference than rubbish. Rubbish telco. Rubbish speed. Use for cleanup my recycle bin
I'm assuming you're using Home Wireless? (Since that's what you tagged)
If you weren't informed when you subscribed to it, Celcom has a 30 day return policy for this product. If you're not satisfied, and you are still within that 30 day period, just return it la. ¯\_(ツ)_/¯
Don't believe? Refer to their website. If already exceeded the 30 days... Well, just try and contact their Customer Service and see what they can do to help.
Agreed with @roxas1225. Use your rights as a consumer. You can also lodge a report to MCMC if you issues have not been resolved after numerous complaints.
May I know, out of curiosity - what makes you decide to subscribe to this service?