Oh btw, I never shout or angry when calling the customer services.. I asked them gently, honestly, mildly, with honeyed word while pratising "sopan santun" attitude to the point that i even cringe at myself, conveying my problem with the finest details i can come up with, but still be rewarded with the problem are not solved at all... Thanks..
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I received this message from 39125 saying "RM0 Your purchase through your Celcom mobile account for Spin from PixelMagic at RM3.00 is successful! Info firstname.lastname@example.org". What worse is that another message few minute later from 39166 and 27100 come saying "RM0 Uh-oh! Your purchase was unsuccessful due to insufficient credit or may have reached your credit limit. Sincerely Celcom." Yeah, ofc!! Because you "steal" my credit until I don't have any more for you to steal!! I bet when I reload, you will do the same thing again. I only use this simcard for almost 1 month, never go to suspicious website, never clicking suspicious link, never do **bleep** thing which can expose my private data/details and never agreeing to purchase or subcribe. Yet, hmmm... I did call customer service few times already and asked them to help me unsuscribe/stop purchasing things that i never subcribe/purchase.. but yet until now, the problem never been solved.. Already did that END, CANCEL, STOP, STOP ALL, STOP EA, UNSUBCRIBE or whatever things similar to that.. Till this day, this problem still persist.. ARRGGHH!! My credit which I bought through my blood, tears, sweat all reduce to nothing.. How i'm going to call my parents far away from city to ask them wellbeing when you take all my credit within 5 minute reloading it.. T_T
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