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- About kennysii
About kennysii
since
02-04-2013
yesterday
kennysii
Guardian
83
Posts
103
Kudos
9
Solutions
13-09-2018
11:22 AM
Hi @Asmarani,
"Unbilled amount" adalah penggunaan segala yg anda guna dalam akaun anda sebelum tarikh bill dijelaskan(billing cycle). Harap ini membantu. Sekian.
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12-09-2018
10:16 PM
Hi @Apiqcfour96,
Sila mesej secara peribadi ke peti mesej saya seperti maklumat di bawah utk buat semakan selanjutnya.
NO. TALIAN DIGI:
NAMA PENUH:
NO. KAD PENGENALAN:
Sekian.
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12-09-2018
10:12 PM
Hi @Jamelsrt,
Sila mesej secara peribadi nombor anda kepada peti mesej saya utk buat semakan selanjutnya. Sekian.
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12-09-2018
09:55 PM
Hi @izogeuy
Please unsubscribe the content service via dial *365*612# as per stated in the message. Hope it help.
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12-07-2018
08:52 AM
Hi @Epul97,
Hello, pertukaran kad sim yang hilang boleh diuruskan dengan segera dimana-mana cawangan Celcom atau pejabat Celcom Blue Cube yang terdekat dengan anda. Sila menghadir diri dengan membawa MyKad anda untuk urusan rasmi dengan pihak Celcom. Sekian terima kasih. Cheers!
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23-05-2018
09:23 AM
Hi @anissafrudin
Selamat pagi & salam sejahtera. Nombor Celcom yang dah dipotong di Telco lain tak dapat nak dapatkan terus di pihak Celcom. Tetapi, anda dinasihatkan supaya datang ke pejabat Celcom/cawangan Bluecube yang terdekat dengan anda buat semakan terhadap nombor sama ada wujud tak dalam sistem Celcom Postpaid(di mana kata jika nombor tu wujud dalam sistem Celcom, anda WAJID mendaftarkan nombor tersebut ke pakej Postpaid). Harap ini membantu. Sekian.
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23-05-2018
09:16 AM
Hi @Alin95,
Selamat pagi & salam sejahtera. Mesej yang anda terima dari WhatsApp tu adalah SCAM. Sila buat laporan SCAM terhadap mesej tu dari WhatsApp aplikasi anda. Untuk pengetahuan anda, pihak Celcom tidak akan menghubungi pelanggan-pelanggan kami melalui aplikasi WhatsApp. Harap ini membantu. Sekian.
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23-05-2018
09:13 AM
2 Kudos
Hi @LukeIbrahim,
Good morning. Thanks for highlighted to us your concern. Your complimentary of 100GB video walla will be only valid when you stream on the mobile app via your smartphone only. In other word, your normal data (40GB-FiRST Gold Plus) will be consumed if your stream Youtube via external browser(eg. Google chrome from your PC/smartphone). In addition, hotspot from your phone to your PC to watch Youtube will also consume your normal data. Regards & have a good day ahead.
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21-05-2018
09:01 AM
Hi @shahdan,
Yang cik sekarang tu prepaid ke postpaid? Kalau prepaid, pertukaran nombor adalah tidak dibenarkan. Kalau untuk postpaid, pertukaran nombor akan di cas RM50 ke bil anda. Harap membantu. Sekian.
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21-05-2018
08:56 AM
Hello @haff266,
Sila buat laporan kepada pejabat Celcom/cawangan Blue Cube yang berdekatan atau menghubungi pihak Celcom khimat pelanggan di talian 1111 daripada talian Celcom. Minta maaf ke atas kesulitan yang anda menghadapi. Sekian.
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19-05-2018
09:11 AM
1 Kudo
Hi @66,
To get your monthly details tax invoice, please download our Celcom mobile app "Celcom Life" to manage your own account. You may simply download your bill statement from the app. Altenatively, you may visit your nearest Celcom service centre/Blue Cube outlet to get assist. Hope this help. Regards.
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19-05-2018
09:05 AM
2 Kudos
Hi @adeira93,
To receive the BANK TAC, the account must be active with roaming. For your case unable to receive BANK TAC, your account aren't active with roaming, please call to Celcom careline at 6019 601 1111 for further assist. Hope this help. Regards.
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19-05-2018
07:57 AM
Hi @Natasyaabdullah,
Unsubscribing Triviaganza can be done via USSD. Just simply dial *888# from your phone, choose your preferred language, choose "My Profile" and select "Triviaganza" then unsubscribe. Hope this help. Please drop me a private message if your need further assist. Regards.
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19-05-2018
07:45 AM
Hi @Doktorpria,
Selamat pagi & salam sejahtera. Untuk kad sim yang hilang, pastikan anda adalah pendaftar atas nombor tersebut, bawakan IC/Passport anda ke pejabat Celcom/cawangan Blue Cube yang terdekat untuk menganti balik kad sim anda ya ... Sekian, terima kasih.
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16-05-2018
01:27 PM
Hi @annychong
Good afternoon, for any request on the annual statement year 2017, the owner have to walk in personally to any nearest Celcom branch/Blue cube outlet nationwide. Hope this help. Regards.
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16-05-2018
01:23 PM
Hi @AyuniBohan,
Untuk pengetahuan anda, pertukaran kad sim 4G sahaja tidak akan bertukar daripada PREPAID ke POSTPAID secara automatik. Sekiranya anda berminat dengan plan POSTPAID, sila "Private Message" dengan saya untuk mengetahui plan-plan POSTPAID yang terbaru. Sekian, terima kasih.
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15-05-2018
09:20 PM
1 Kudo
Hi @Fendyahmad,
Hi, minta maaf atas kesulitan yang encik menghadapi. Sila buat laporan segera terhadap wang tunai yang tersekat dalam kiosk Celcom ke pejabat Celcom yang kite buat bayaran tu, Celcom akan mengambil tindakan selanjutnya terhadap masalah wang tunai tersebut. Terima kasih.
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15-05-2018
09:11 PM
Hi @AyuniBohan,
Hi, kad sim tu anda minta pertukaran kad sim ke 4G je atau kite ade minta nak tukar ke POSTPAID? Adaka anda telah mencuba kad sim yang baru tu?
... View more
15-05-2018
08:58 PM
Dear @Mlee1309,
Hi there. Sorry for any inconvenience caused to you. An "OPEN ORDER" is a terms for those customer has requested service thru USSD(mobile phone), contact centre, dealers/agents, Celcom branch & Blue Cube outlets. Any service request will be at the first "OPEN ORDER" status. For yours case, Celcom aren't be able to proceed immediately which I believe that the personnel will personally highlight to our IT helpdesk for the solution. Anyway, please drop me a private message if your request to change rate plan are still in pending.
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08-05-2018
09:09 AM
Hi @HakimiTukiman96,
Selamat pagi, sila rujuk kepada cawangan Celcom atau Blue Cube yang berdekatan untuk buat semakan selanjutnya. Harap maklum. Sekian.
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05-05-2018
09:31 AM
Hi @ELAM
All Prepaid call rate has revised to 30sen/min. Hope this help. Regards.
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26-04-2018
08:07 AM
Hi @anurupa,
Depends what model are you purchasing, eg. iOS to iOS can transfer via iCloud. Normally outlet will transfer your old data via applying "ShareIt" mobile app to your new phone(mostly for Android user). Anyway, please do visit our outlet for more information. Cheers.
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13-04-2018
02:38 PM
Hi @Jusyazwan_jalil,
Ada signal tak kad sim tu masuk ke dalam handphone? Signal Celcom ...
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12-04-2018
09:49 AM
1 Kudo
Hi @__zwar,
Harap maaf. Soalan cik tak jelas. Cik nak batalkan perkhimatan talian Celcom atau nak uruskan nombor cik tu ke plan lain?
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04-04-2018
09:19 AM
Hi @hajarradzi,
Selamat pagi cik. Sila merujuk segera kepada cawangan Celcom/Bluecube yang berdekatan untuk meneruskan perkhidmatan dengan Celcom. Sekian teriam kasih.
... View more
03-04-2018
10:12 AM
Hi @blankspace,
Installment are only made available for Postpaid customer. You may convert your Prepaid to Postpaid to enjoy our smartphone offering. Deposit are not required for Malaysian but there is an upfront payment to pay upon the sign up. Please do visit your nearest Celcom branch/Blue Cube retail store natiowide to get more infomation regarding our in store promo. Cheers and have a great day ahead ya.
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03-04-2018
10:06 AM
Hi @odelviewy,
Internet add on are only available one time only. Thanks.
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Hi @yvonneyip,
Good morning. Regarding your query, PRINCIPAL/MAIN line isn't allowed to change to SUPPLEMENTARY line. Only SUPPLEMENTARY line can change to PRINCIPAL/MAIN line. Regards.
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28-03-2018
02:03 PM
Hi @anuareastcoast,
As per your highlighted email notification below, the account are still in active status with the latest outstanding RM104.80 for the month of March 13rd 2018. Please walk in personally to the nearest Celcom branch/Blue Cube outlet to perform further checking and ask for further assist to clarify the account. Hope this help. Good day ahead ya ...
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28-03-2018
09:20 AM
Hi @norlina87,
Selamat pagi. Nak pastikan adakah cik sahaja mengalami kesulitan tersebut di kali pertama ni? Berapa jumlah nombor yang didaftar atas ebilling tersebut?
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