About kennysii

kennysii

Hi @Jusyazwan_jalil, Ada signal tak kad sim tu masuk ke dalam handphone? Signal Celcom ...

kennysii

Hi @__zwar, Harap maaf. Soalan cik tak jelas. Cik nak batalkan perkhimatan talian Celcom atau nak uruskan nombor cik tu ke plan lain?

kennysii

Hi @hajarradzi, Selamat pagi cik. Sila merujuk segera kepada cawangan Celcom/Bluecube yang berdekatan untuk meneruskan perkhidmatan dengan Celcom. Sekian teriam kasih.

kennysii

Hi @blankspace, Installment are only made available for Postpaid customer. You may convert your Prepaid to Postpaid to enjoy our smartphone offering. Deposit are not required for Malaysian but there is an upfront payment to pay upon the sign up. Please do visit your nearest Celcom branch/Blue Cube retail store natiowide to get more infomation regarding our in store promo. Cheers and have a great day ahead ya.

kennysii

Hi @odelviewy, Internet add on are only available one time only. Thanks.

kennysii

Hi @yvonneyip, Good morning. Regarding your query, PRINCIPAL/MAIN line isn't allowed to change to SUPPLEMENTARY line. Only SUPPLEMENTARY line can change to PRINCIPAL/MAIN line. Regards.

kennysii

Hi @anuareastcoast, As per your highlighted email notification below, the account are still in active status with the latest outstanding RM104.80 for the month of March 13rd 2018. Please walk in personally to the nearest Celcom branch/Blue Cube outlet to perform further checking and ask for further assist to clarify the account. Hope this help. Good day ahead ya ...

kennysii

Hi @norlina87, Selamat pagi. Nak pastikan adakah cik sahaja mengalami kesulitan tersebut di kali pertama ni? Berapa jumlah nombor yang didaftar atas ebilling tersebut?

kennysii

Hi @Zapri Did you still keep the prepid pack? If yes, it is much better you bring the original prepaid pack to your nearest Celcom service centre/Blue Cube outlet retail store for the next step. Please present your current SIM card and list down your 5 frequent numbers that you usual call. The frontliner should be able to update the profile to your name with the information that you provided. Hope this help ya .. Please update here again if any doubt.

kennysii

Hi @Zapri Good morning. So sorry about your concern. Are the current SIM card PREPAID or POSTPAID?

kennysii

Hi @SyazlanZali, Good morning. I have no idea about the blocking does it valid as per what your concern. It's only my 2cents so far, if it's true, it might be one of the Celcom's serving policy. Hope this help ya.

kennysii · ‎24-03-2018

Hi @NzLee, Terima kasih atas berminat perkhidmatan Celcom. Untuk membeli prepaid kad sim 4G, sila merujuk kepada cawangan Celcom/Bluecube yang berdekatan dengan cik. Anda boleh terus mendaftar perkhidmatan tersebut dengan segera. Penambahan nilai Prepaid boleh melalui mana-mana cawangan Celcom/Bluecube/ejen-ejen yang terdapat perkidmatan top-up. Harap ini membantu. Sekian.

kennysii · ‎24-03-2018

Hi @Jae, I'm sorry about your issue. It might be a technical issue from our system which couldn't proceed via message subscription. Here is my tone of advice, please walk in to your nearest Celcom service centre/Bluecube retail outlet to get assist from our frontliner to proceed for you manually using our back end system. And regarding the mobile data charges, please avoid your sim card from putting in any smartphone/internet-enabled default phone. Hope this help. Regards.

kennysii · ‎24-03-2018

Hi @kamal2603, I do received quite alot of this type of complaint(but i couldn't remember what is game name somehow ...) I believed that Celcom has blocked those games and i think Celcom initiate to protect our customer to avoid other third party consent without your acknowlegment and which could impact you bill usage ... Hope this help ya ...

kennysii · ‎24-03-2018

Hi @Cikhana, Selamat pagi. Nombor cik 0195426433 tak aktif lagi dalam sistem. Pertukaran SIM tak dapat buat untuk akaun tak aktif. Harap maaf.

kennysii · ‎22-03-2018

Hi @zieechiam, Good morning. Need your further clarification, at which of Klang area you having the problem? Need your full address. Regards.

kennysii · ‎21-03-2018

Hi @zurain, Nombor Prepaid 0145166544 ini dah dalam keadaan luput dari segi tempoh(21/03/2018). Sila mengisi kredit untuk menikmati perkhidmatan Celcom. Sekian, terima kasih.

kennysii · ‎21-03-2018

Hi, @zieechiam, Please provide me the below details for us to check in further. Regards. NUMBER: TYPE OF PHONE & OPERATING SYSTEM(OS): FAILURE DATE: AREA AFFECTED:

kennysii · ‎21-03-2018

Hi @ss1, Hi, the unsubscribe only can be done by the user via the mobile app or the portal https://www.iflix.com/ .. Please try and revert to us the outcome. Regards.

kennysii · ‎21-03-2018

Hi @Hades, Boleh kemukan nombor talian anda untuk buat semakan? Harap maklum.

kennysii · ‎21-03-2018

Hi @Asrul, Hello, langganan encik tu adakah Prabayar(Prepaid) / Pascabayar(Postpaid)?

kennysii · ‎21-03-2018

Hi @lauyueying, Sorry for late response. Please try to send "STOP" / "QUIT" / "CANCEL" / "UNSUBCRIBE" / "END" to each of the shortcode. Most of the user do received the message from the shortcode which is the online shopping portal. Please retry and revert to us if there is any doubt. Regards.

kennysii · ‎14-03-2018

Hi @Aman4212, Just to inform you in any event of asked to key in/give to someone TAC, please don't release the TAC/key in/give to someone else who asked you. It's a scam. Another thing to avoid is, if you do interested to download/playing games or any other third party apps that you can downloaded from Google Play Store/iOS App Store, please to check further, there is no AUTO-RENEWAL fee incurred for the APPs. Hope this help. Regards.

kennysii · ‎14-03-2018

Hi @lauyueying, Just to inform you in any event of asked to key in/give to someone TAC, please don't release the TAC/key in/give to someone else who asked you. It's a scam. Another thing to avoid is, if you do interested to download/playing games or any other third party apps that you can downloaded from Google Play Store/iOS App Store, please to check further, there is no AUTO-RENEWAL fee incurred for the APPs. Hope this help. Regards.

kennysii · ‎12-03-2018

Hi @oddfahmi Selamat pagi. Boleh kemukan nombor anda untuk saya buat semakan selanjutnya? Terima kasih.

kennysii · ‎12-03-2018

Hi @kamal92, Sorry for late responde. You may refer to Blue Cube AEON Manjung, Lot F19, 1st Floor, AEON Seri Manjung Shopping Centre, 32040 Manjung Perak Stock availablity subject to the store ya .. Hope this help. Thanks.

kennysii · ‎08-03-2018

Hi @jawa_celup, Hi, it's still available but subject to the stock availabilities on the selected Bluecube/Celcom branch. Thanks.

kennysii · ‎06-03-2018

Hi @Collinson, Please provide me your phone number to check. TQ.

kennysii · ‎06-03-2018

Hi @Deng87, Selamat pagi. Boleh kemukakan nombor telefon utk buat penyemakan?

kennysii · ‎06-03-2018

Hi @wylenda, Could you please to provide me the message detail/content that you received?

About kennysii

Re: TIDAK BOLEH MEMBUAT PANGGILAN KELUAR

Re: Macam nak tukar nombor atas talian?

Re: NO SERVICE SIMCARD

Re: Installment device

Re: Internet add on for postpaid

Re: Principal line number can change to subline number

Re: STOP SPAMMING MY EMAIL

Re: TIDAK DAPAT MELIHAT BIL CELCOM

Re: Sim card registered person

Re: Sim card registered person

Re: Unable to play Fortnite Mobile and PUBG Mobile using Celcom Postpaid 4G

Re: Sim Card Celcom 4G

Re: Unable to migrate to new Xpax plan

Re: Unable to play Fortnite Mobile and PUBG Mobile using Celcom Postpaid 4G

Re: Kad sim hilang

Re: Free 10gb Facebook and Instagram Cant be Used

Re: No sim tidak aktif

Re: Free 10gb Facebook and Instagram Cant be Used

Re: How to UNSUBCRIBE IFLIX

Re: Celcom makan topup sy rm 50

Re: Free 10gb Facebook cant used for video on facebook

Re: How to Stop the messages from 39166,39291

Re: How to block third party number

Re: How to Stop the messages from 39166,39291

Re: Ridiculous amount due suddenly

Re: Tawaran Terhad Smartfon Neffos Y5

Re: Tawaran Terhad Smartfon Neffos Y5

Re: How to block third party number

Re: Bil berbeza

Re: Lost credit